Privacy Policy

Last updated: August 2025

Vida Bodyworks (“we,” “us,” “our”) respects your privacy. This notice explains what personal information we collect, how we use it, and the choices you have.

1. INFORMATION WE COLLECT
   • Identity and contact info you give us (name, email, phone, address).
   • Appointment details (chosen service, therapist, any health notes you choose to share).
   • Payment data (last four digits of card, billing ZIP—full card details stay with our payment processor).
   • Technical data (IP address, browser, device, pages visited, cookies, pixel tags).
   • Marketing interactions (email opens, promo‑code use, review submissions).

2. WHY WE USE YOUR DATA
   • Schedule and manage appointments; send confirmations and reminders.
   • Take secure payments and issue refunds.
   • Respond to questions or follow‑up care requests.
   • Improve site performance, measure ads, and prevent fraud.
   • Send wellness tips and promotions if you opt in (you can unsubscribe anytime).
   • Comply with legal or insurance obligations.

3. HOW WE SHARE INFORMATION
   • Wix.com Ltd. hosts our website and appointment system.
   • Payment processors (Wix Payments, Stripe, or Square) handle card transactions on PCI‑compliant servers.
   • Email and SMS vendors send confirmations and, if you consent, marketing messages.
   • Analytics and advertising partners (Google Analytics, Meta Pixel) receive anonymized usage data.
   • Law enforcement or insurers only when required by law or to defend legal claims.
   We never sell or rent your personal information.

4. COOKIES & TRACKING
   We use essential cookies to run the site and optional cookies for analytics and ads. Most browsers let you block or delete cookies. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

5. DATA RETENTION & SECURITY
   • Appointment and payment records are kept seven years for tax and professional requirements.
   • Marketing contact lists are deleted after 24 months of inactivity.
   • Data is encrypted in transit (TLS) and stored on secured servers. While we follow industry standards, no online system is 100 % secure.

6. YOUR PRIVACY CHOICES
   • Access, download, correct, or delete your data—email us (see Section 8).
   • Opt out of marketing—click “Unsubscribe” in any email or reply STOP to text messages.
   • We honor Global Privacy Control (Do Not Track) signals where supported.

7. CHILDREN
   Our services are for adults 18+. We do not knowingly collect data from children under 13. Contact us if you believe a child has provided personal info and we will delete it.

8. CONTACT US
   Vida Bodyworks
   2602-30 Isabella Blvd

9. Jacksonville Beach, FL 32250
   nazare@vidajax.com | (904) 242-6962

10. CHANGES TO THIS POLICY
    We may update this notice as our services or laws change. The “Last updated” date will change, and major updates will be posted on the site or emailed to account holders.